Private Jobs in Goa- Guest Relations Executive- goSTOPS

Published by Assistant Manager on May 21, 2023May 21, 2023

GRE/SR.GRE

TEAM BACKGROUND

You will be joining the Operations team at goStops with a specific focus on day-to-day operations. You will improve the hostels quality by delivering exceptional guest service.

JOB ROLE

As a Guest Relation Executive, you will help the organization to achieve its goals by smoothening day-to-day operations through great communication teamcoordination.

Responsibilities

• Greeting and assisting visitors in a professional and friendly manner.
• Perform check-ins and check-outs.
• Scheduling and confirming appointments, meetings and events.
• Reporting to management and assisting with administrative tasks.
• Answering phone calls and forwarding calls to respective departments.
• Keeping track of office supplies and placing orders for replacements.
• Organising and maintaining files and records and updating them when necessary.
• Creating and maintaining updated documents and spreadsheets.
• Overseeing the sorting and distribution of incoming mails inquiries.
• Preparing outgoing mail items such as envelopes or packages.
• Organize bookkeeping and issue invoices/checks.
• Converting visitors into repeaters by providing excellent service.
• Ensure strict compliance with the brands regulations.
• Responsible for the property in the absence of the property manager.

AN IDEAL CANDIDATE WILL HAVE

• Owner mindset, willingness to take initiatives and accountability to drive closures.
• Hospitality management degree(preferably).
• Powerhouse of energy to motivate others.
• Excellent managerial and communication skills.
• Great skill in handling crisis.
• No issues while traveling across India.

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