Private Jobs in West Bengal- Manager, Retail Store Operations- Vodafone Idea Limited
Job PurposeResponsible for adherence to store processes in terms of documentation and systems. Maintain availability of stock at the store while adhering to normsCore Competencies, Knowledge, Experience
- Monitoring and ensure quality of acquisition through store
- Increasing revenue per footfall by aiding customers’ purchase decisions
- Achieving profitability (Return on investment) targets for the store
- Minimizing losses from pilferage (wastage) and shrinkage (unidentified losses)
- Managing churn and achieve customer satisfaction for walk-in customers
- Ensure appropriate placement of pop-ups and product displays at store and I resolve store-specific issues within specific timelines
- Coach & train Store Executives and ensure employee-retention and motivation levels are high through regular reviews and performance streamlining of both on-roll and associate employees
Must Have Technical / Professional Qualifications
- Graduate with P&L Management skills.
- 2-3 years of work experience in Retail Industry
- Store Management & Customer Relationship Management
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