Private Jobs in Tamilnadu- Logistics Operations Manager- Gigforce
Roles and responsibilities
-End to end ownership of operations of the assigned region.
-Hire ,Train,monitor and manage a team of TL’S/HC’s.
-Owning and delivering targets for key operating metrics-Efficiency,Productivity ,fulfillment % .
-SPOC between the ground operations team and central team.
-Solving real time escalations on ground with coordination with various stakeholders .
-Ability to evaluate and hire key resources within his/her team.
-Training and mentoring team members on a regular basis and giving them pointed feedback.
-Ensuring ops processes and policies set forth by the company are implemented on the ground
and monitored to ensure 100% adherence .
-Bachelor’s degree or equivalent practical experience.
-5-8 years of experience in operations management,capacity planning,resource
management,problem solving and business contingency planning.
-Experienced in competing tasks with deadlines .
-Experienced in sourcing/recruitment/training of ground staff.
-Ability to handle clients and resolve the operational escalations .
-Experienced in FMCG/E-Commerce/Warehousing/Logistics operations/Recruitment .
-Must have handled a team of 100 plus people of ground staff.