Private Jobs in Punjab- Import/ Export Agent- Rose International

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  • Private jobs in Punjab/Chandigarh/Ludhiana/Amritsar
  • Punjab, India

Rose International

Position Description

**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**

Job Title: Import/Export Agent

Location: Indianapolis-Indiana-46241

Duration: Temp To Hire

Schedule: M-F 9:30a-6p


  • To be the primary interface between Client, customers, sales, system operations, partners, and vendors. To provide quality customer service, while meeting company policies and procedures.

Essential Functions

  • Answering of phones professionally and timely.
  • Answering and responding to e-mail requests timely.
  • Quoting customers and overseas partners.
  • Updating Special Tracking and Accounting Reports for Customers.
  • Dispatching of shipments.
  • Ensure dispatch is aware of any special instructions/cut offs.
  • Interface with Customs Broker, Importer and Customer for Import Shipments.
  • Booking of air shipments with Client Gateway teams.
  • Confirming Known shipper via KSMS for air shipments.
  • Booking ocean shipment with co-loader and ocean carriers.
  • Label Air and Ocean Shipments.
  • Process DG shipments including checklist.
  • Filing of AES
  • Accurately complete entry of pickup/quote information into Navigator.
  • Tracking and tracing of shipments.
  • Communicating to internal/external customers and sales regarding issues.
  • Update/notate tracking milestones.
  • Research of shipments for Corporate requests/reports.
  • Research of shipments for Accounting requests/reports.
  • Understanding TSA regulations.
  • Must research and respond to chargebacks and PN’s timely.


  • Closing out of shipments in a timely manor
  • Including request of vendor invoices and selling rates
  • Completion of specific assigned duties/accounts.
  • Able to work overtime and weekend on call rotations.

Export Specific

  • Must have DG certification to handle DG shipments.
  • Must have knowledge of airline regulations i.e. oversize, banding.

Import Specific

  • Must have knowledge of POA, customs brokerage regulations, DO, ISF.
  • Must have knowledge of working with air and ocean carriers.
  • Other duties assigned deemed necessary by the Global Ops Supervisor.


  • Must be able to type accurately at least 35 WPM.
  • Basic computer knowledge including Word and Excel.
  • Excellent written and verbal skills.
  • Must be able to calculate chargeable weight and volume for all shipments.
  • Work with a sense of urgency, understanding how to prioritize.
  • Ability to manage deadlines.
  • Ability to work hands-on, handling multiple priorities simultaneously


  • High School Diploma or equivalent.
  • Certifications, if applicable.


  • 2-years of industry experience.

Physical Requirements

  • This is a clerical administrative position in a professional office setting. The employee is frequently required to sit, stand, walk, use hands, stoop, bend, and reach. Extensive use of a phone and a PC is required. Position may require working remotely at times.

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