Private Jobs in Kerala- Duty Manager- Crowne Plaza Kochi

· Manage the activities of a front desk shift ensuring that guests receive prompt, professional attention and personal recognition.

· Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.

· Provides functional assistance and direction to all departments.

· Cooperates, coordinates and communicates with other hotel departments as required.

· Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel

· Responds to guest needs and resolves related problems

· Supervises and directs Reception and Reservations personnel.

. Ideal candidates should have relevant experience in reputed five star luxury hotels.

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