Private Jobs in Kerala- Call Center Representative- Personal
We are looking for a Call Center Agent with a minimum of 1-2 years of experience. Completely Work from Home Job. The candidate should be well versed in English & Malayalam must.
· Managing large amounts of ( Inbound & Outbound ) Calls in a timely manner
· Follow communication scripts when handling different topics
· Identify customer’s needs, Clarify information, research every issue and provide the alternatives and/or solutions.
· Seize opportunities to up-sell products when they arise.
· Keep records of all conversations database in a comprehensive way.
· Showing multitasking skills as well as the flexibility of shifts
· Meet personal/ team qualitative and quantitative targets. provide customers with product and service information
· process orders, forms, and applications
· identify and escalate priority issues
· produce chat reports
Salary: Attractive salary package and Will be provided per month.
All you need to have is good internet, a computer, and a headset.
Job Type: Full-time