Private Jobs in Kerala- Call Center Representative- Personal

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  • Private jobs in Trivandrum/Kochi/Kerala
  • Kerala, India

Personal

We are looking for a Call Center Agent with a minimum of 1-2 years of experience. Completely Work from Home Job. The candidate should be well versed in English Malayalam must.

Responsibilities:

·            Managing large amounts of ( Inbound & Outbound ) Calls in a timely manner

·            Follow communication scripts when handling different topics

·            Identify customer’s needs, Clarify information, research every issue and provide the alternatives and/or solutions.

·            Seize opportunities to up-sell products when they arise.

·            Keep records of all conversations database in a comprehensive way.

·           Showing multitasking skills as well as the flexibility of shifts

·            Meet personal/ team qualitative and quantitative targets. provide customers with product and service information

·       process orders, forms, and applications

·       identify and escalate priority issues

·       produce chat reports

Salary: Attractive salary package and Will be provided per month.

All you need to have is good internet, a computer, and a headset.

Job Type: Full-time

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