Private Jobs in Karnataka- Market Research Associate- Exotel

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About us

Exotel is one of Asia’s largest customer communication platforms. We are on a mission to move enterprise customer communication to the cloud. In 2020, we powered over 4 billion calls and connected over 320 million people. We work with some of the most innovative companies such as Ola, Swiggy, Zerodha, Whitehat Jr, Practo, Flipkart, GoJek, etc. We also power customer communication for some of the top banks in the country. Join us on this journey to make a difference in how companies look at customer communication. Read our growth story here

What you will do?

  • Develop a good understanding of market, industry and technology and prepare detailed reports, articles and other material.
  • Perform in-depth analysis to evaluate the market size, forecast and market shares
  • Work towards developing excellent research reports and insights.
  • Conducting an effective market and industry analysis to identify companies
  • Generation of a robust database with the desired set of audiences with their valid email ID and contacts numbers
  • Market research and database creation from a list of target industry/regions
  • Data automation – smooth flow of data between CRM
  • Meet monthly and quarterly targets for generated Database and reporting
  • Understand target market characteristics and map its needs with the offerings
  • Research within the industry to create Database
  • Proactive and aggressive to identify companies and contacts
  • Work on various process automation to smoothen the overall marketing operations
  • Constant communication with the team to understand the need
  • Generate reports on the database generated/other MIS data
  • Work closely with the Outbound and the Enterprise sales team

What we look for?

  • 4+ years of experience in Market Research and Database generation
  • Pipedrive or any other CRM experience is a plus
  • Working knowledge of tools like Excel, Crunchbase, LinkedIn Sales Navigator, Lusha, Marketfox, etc.
  • Understanding of technology to identify industry/sectors.

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